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All current Windows operating systems are supported. This includes Windows 10  and the various Windows Server branded editions (for example , Windows Server 2019).

Both 32-bit (x86) and 64-bit (x64) versions are supported. client-Assyst itself is available in both 32-bit and 64-bit versions; there is no difference in the range of features between the two variants.

Note that Windows 7 and Windows 8/8.1 no longer receive maintstream support from Microsoft; for example not all security updates may be available  through automatic update. If you are running client-Assyst on these operating systems, you are strongly advised to update to the current Windows version.

client-Assyst does not run natively on other operating systems, for example Apple's OSX and IOS, and Linux. However, you may still be able to use the application on equipment running these operating systems by using a 'dual boot' feature or commonly available software emulators (see FAQ. 'Does the software run on all types of computers').

client-Assyst works on any device that runs Windows 10 or Windows Server operating systems. You are restricted to the 32-bit version of client-Assyst if you are using a device (PC or tablet) that is running Windows on ARM, this is a limitation of the operating system not client-Assyst.

Currently you are unable to install our software on tablets running iOS or Android but you can use Microsoft's Remote Desktop Connection app to connect to a PC that is running client-Assyst using either the Local Area Network (LAN) or Virtual Private Network (VPN) software.

If you are using an Apple Mac (for example, MacBook or iMac) you can use a feature called Boot Camp that enables you to install Microsoft Windows on the same computer that has the Apple operating system, switching between the two at system start up.

You can use a commonly available Windows emulator software package (for example, Parallels or VMFusion) and install client-Assyst on that. These emulators can give the impression that client-Assyst is running natively on the the Apple computer alongside other software installed on the device.

Note that for both the solutions just mentioned you will need to have available a licenced copy of the Windows operating system installation, either one you already have or one that you buy.

Deployment of the client-Assyst system is very flexible.

You can have the database software installed on one computer in a Local Area Network and accessed by the client-Assyst application installed on other computers on the same network.

The database doesn't even have to be in the same office location; it could be located remotely or on a 'Cloud' computer and made accessible over the internet using a a Virtual Private Network (VPN) solution.

Yes.

There are a number of solutions you can use to achieve this goal. We can advise you further based on your preferred options.

You can install the database and store electronic documents on one computer and make them securely available to other computers located anywhere in the world (subject to local conditions) by using internet services currently available.

You do need a stable internet connection with adequate performance for your intended usage.

The ultimate solution is to have the whole client-Assyst system (database, documents and application) installed on one or more computers located on-premises or in the Cloud and accessed from a device running Microsoft's Remote Desktop Connection application.

Yes, the database is designed so that it allows users to update at the same time.

Yes, the database can be shared by a number of users.

We offer easy migration from most back office IFA systems. There is a fee for this service that depends upon the complexity of the client information to be converted.

We can also convert data from many other systems (e.g. Access, ACT, Excel and so on).

In order to provide you with a competitive quote for this service, we will need to see a sample copy of your data.