Nucleus Integrate API Service – Scheduled Maintenance – No Action Required for Wealth Assyst
Date: Sunday, 1 June 2025
Time: 2:00 PM – 6:00 PM
Details:
Nucleus will be carrying out routine maintenance during this period, which will cause intermittent unavailability of the Integrate API service.
What You Need to Know:
If you do not receive a response while using the Integrate service during this window, please resubmit your request later.
No changes are being made to any of our APIs.
Action Required:
No action is needed from your side.
Contact:
For further information or assistance, please contact our support team via WhatsApp Support.
Posted on: 29 May 2025
For Wealth Assyst users:
Our team has already implemented the updated ECR scanning configuration.
No action is required from your side.
This update is part of our ongoing efforts to maintain a secure and compliant infrastructure for all Wealth Assyst services.
If you have any questions, please contact us via WhatsApp Support.
Posted on: 22 May 2025
Please note:
Our team has already taken the necessary steps to manage this update for Wealth Assyst infrastructure.
No action is required from your side.
This update is being handled as part of our ongoing infrastructure maintenance to ensure stability and compliance.
If you have any questions, feel free to contact us via WhatsApp Support
Posted on: 22 May 2025
What You Need to Do:
Identify any VMs currently using unmanaged disks.
Plan and perform the migration using Microsoft’s official guidance.
Complete the migration before 30 September 2025.
If you need assistance, you can:
Contact us directly via WhatsApp Support
Or refer to Microsoft’s migration documentation
Posted on: 22 May 2025
Date: Sunday, 4th May
Time: 8:00 AM – 02:00 PM
Nucleus will be performing routine maintenance during this period, which may cause intermittent unavailability of the contract enquiry service in client-Assyst
What You Need to Know:
Low impact expected – Traffic is typically minimal during this time.
If you experience issues submitting a request, please try again later.
No action required – No changes are being made to the APIs.
Thank you for your understanding.
Posted on: 29 April 2025
LV has introduced a URL change in their API, which impacts the Contract Enquiry service within Client-Assyst. We have made the necessary updates to our system to support this change. However, if these updates are not deployed, the Contract Enquiry service for LV will not function. If you use the LV Contract Enquiry service, please book a session with our support team to schedule your update.
Posted on: 20 February 2025
Transact has introduced system updates impacting the Contract Enquiry service within client-Assyst. To ensure uninterrupted service, these updates must be deployed before 10 June 2025. If you use the Transact Contract Enquiry service, please book a session with our support team to schedule your update. For any questions, contact our support team. Thank you for your cooperation.
Posted on: 20 February 2025
