Service Updates

Transact Contract Enquiry Service

Transact has introduced system updates impacting the Contract Enquiry service within client-Assyst. To ensure uninterrupted service, these updates must be deployed before 10 June 2025. If you use the Transact Contract Enquiry service, please book a session with our support team to schedule your update. For any questions, contact our support team. Thank you for your cooperation.

Date: Saturday, 22 February
Time: 7:00 AM – 5:00 PM
Nucleus will be performing routine maintenance during this period, which may cause intermittent unavailability of the contract enquiry service in client-Assyst
What You Need to Know:
Low impact expected – Traffic is typically minimal during this time.
If you experience issues submitting a request, please try again later.
No action required – No changes are being made to the APIs.
Thank you for your understanding.

LV has introduced a URL change in their API, which impacts the Contract Enquiry service within Client-Assyst. We have made the necessary updates to our system to support this change. However, if these updates are not deployed, the Contract Enquiry service for LV will not function. If you use the LV Contract Enquiry service, please book a session with our support team to schedule your update.