Explore Our Desktop Products

client.assyst

Comprehensive Client Records – Holds each client’s data eg fact find information, personal data, policies, incomes, outgoings etc., documents plus compliance information

Contact Management – Keep a full record of all interaction with the client, through contact notes and case notes. Automatically record, letters, emails sent, reports created and actions taken

Reviews & Reminders – Lists all review and reminders using the Action List function. Each client or case can have regular review cycle at any monthly frequency. Tasks can be assigned to specific persons.

Contract Enquiries and Bulk Valuations – Automated valuation feeds from many providers and platform giving updated valuations.

User Access Control – Assign permissions to your users to ensure security and privacy of your customer data.

Power Search / Extract Functions – Search with any two combinations of fields. Define and “memorise” your search for ease of re-use.

Document Management – Store all your relevant client documents in the client folders. Control access to sensitive client documents through user access controls.

Pipeline Management – All pending cases can be marked for tracking. Define standard actions which can be simply copied to each new business case.

Workflow – Define steps for your business processes. System can automatically flag action items for attention. Full audit trail of all actions taken.

Client Reporting – Various valuation reports and schedules available and Custom reports are also possible.

Business Reporting – New business register automatically produced. KPI reporting and various administration reports.

Letter and Email Production – Administrative letters created using templates. Bulk emails can be sent to whole database or groups of clients.

commission.assyst

Supports Commissions and Fees – Each case may trigger several types – initial fee, followed by a regular service fee.

Commission Rules – Apply how much is distributed to each adviser / introducer based upon rules that you define.

Simple Receipting 

  • Automatically list fees you are expecting.
  • Simply ‘tick box’ ones you have received.

Powerful Reporting

  • Numerous reports for fees due, fees received and monies distributed.
  • Powerful parameters allow you to tailor reports exactly for your own requirements.
  • Projections report for business planning.

Regulatory Reportingl – Assist with Gabriel reporting – figures for commissions, charges / fees can be easily produced for entry onto your Gabriel / RMAR return

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corporate.assyst

Comprehensive Corporate Database

  • Holds all company specific information including people, company policies, assets and liabilities.
  • Administration information to help you run your business.
  • Full contact history of appointments and notes.

Scheme Management

  • Records schemes detailing the benefit and contribution levels that apply to different types of members.
  • Full member information for each scheme.
  • No duplicated data entry – members can be linked to client database.
  • Various scheme reports for use with the company and provider at scheme renewal.

Letter Production / Mail Merging 

  • Simple set up of your own letter template.
  • Letters for one or more companies, members of a scheme, or one employee of a company.

Document Management 

  • Letters created for a company are automatically stored in their document folder.
  • Reports can be stored in the company document folder.
  • Utilise your existing document archive – you do not have to change your existing procedures.

Reviews and Reminders 

  • Each company can have a regular review at any monthly frequency.
  • Each case and each scheme can have a regular review cycle.
  • Ad-hoc reviews can be held for each company.
  • All reviews / reminders managed using the Action List function.
  • All reviews / reminders have a full audit trail of actions taken.

Personalised Reminders

  • Supervisor facility to ‘assign’ actions / reminders to specific people.
  • Each person can tailor their reminder list to just their own actions, and advisers can tailor their list to show just the actions of their own clients.

client.Portal

  • A secure digital gateway between client-Assyst and your customers
  • The Assyst Client Portal is a subscription service addon for client-Assyst that allows you to securely exchange documents with your clients.
  • All from within your existing client-Assyst environment No need for another system with separate login.
  • No emails to clients with complex passwords.
  • More secure.
  • Notification of new document awaiting attention.
  • Increased efficiency.
  • GDPR complaint.